Terms of service

Terms of Service

Last Updated: [Insert Date]

1. Overview

This website and service (“Platform”) is operated by tacktackroom (“we”, “us”, “our”). We provide an online marketplace where independent sellers can list and sell products to buyers. By accessing or using our Platform, you agree to these Terms of Service (“Terms”).

We are not the seller of items listed on the Platform (unless explicitly stated otherwise). We only facilitate transactions between buyers and sellers. You acknowledge and agree that tacktackroom is not responsible for the products, representations, or conduct of sellers or buyers on the Platform.

2. Marketplace Role and Responsibilities

tacktackroom does not own, inspect, or guarantee any products listed on the Platform.
All listings, descriptions, quality, and accuracy of items are the sole responsibility of the seller.
Buyers are responsible for conducting their own due diligence before making a purchase.
tacktackroom is not a party to the contract between buyer and seller.

3. Shipping and Carriers

Once an order is accepted and shipped by the seller, all risk of loss or damage passes to the buyer and the designated carrier.
tacktackroom is not liable for delays, damages, lost packages, or other issues caused during shipping.
Any claims related to shipping must be made directly with the carrier or the seller.

4. Transactions and Payments

Payments may be processed through third-party providers (such as PayPal, Stripe, or credit card processors).
tacktackroom does not hold or guarantee funds beyond what is necessary to facilitate transactions.
We reserve the right to cancel or block any transaction that appears suspicious, fraudulent, or in violation of these Terms.

5. Refunds, Returns, and Disputes

Each seller sets their own refund and return policies. Buyers should carefully review them before purchase.
tacktackroom is not obligated to mediate disputes but may, at its discretion, offer limited assistance.
Any disputes must be resolved directly between buyer and seller.

6. User Responsibilities

When using our Platform, you agree:

Not to engage in fraudulent, misleading, or illegal activity.
To provide accurate account and payment information.
To respect intellectual property rights of others.
That tacktackroom may suspend or terminate your account for violations of these Terms.

7. Limitation of Liability

tacktackroom makes no guarantees about the availability, safety, legality, or fitness of products sold on the Platform.
We are not liable for any damages, losses, or claims arising from:
- Products purchased or sold through the Platform.
- Shipping issues, including loss or damage.
- Conduct of users, sellers, or third-party service providers.
To the fullest extent permitted by law, tacktackroom’s liability is limited to the amount of fees you paid to us (if any) in the past 12 months.

8. Indemnification

You agree to indemnify and hold harmless tacktackroom, its officers, employees, and affiliates from any claims, damages, or expenses arising out of:

Your use of the Platform,
Your breach of these Terms, or
Any disputes between you and other users or third parties.

9. Third-Party Services

The Platform may integrate with third-party payment processors, shipping carriers, or tools. We are not responsible for the performance, accuracy, or terms of those third-party services. Your use of them is at your own risk.

10. Termination

We may suspend or terminate your access to the Platform at any time for violation of these Terms or for any conduct we deem harmful.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes must be brought in the courts located in [Insert State].

12. Changes to Terms

We reserve the right to update these Terms at any time. Your continued use of the Platform constitutes acceptance of the revised Terms.

13. Contact Information

Questions about these Terms should be sent to: hello@tacktack.co